Your
privacy and the protection of your personal data is important to us and fully
compliant with the applicable laws.
Please
note that RE/MAX franchise network in Serbia is consisted of independent legal
entities, where Rebeo doo Beograd acts as Regional Director, while agents and/or
franchised real estate offices are independent entities acting on their own
behalf as data controllers.
Personal Data
There
are several contact forms on this website all of which are used to put you in
contact with a RE/MAX representative who will assist you with your inquiry.
Some of these forms collect very basic data like your name, email and phone,
however others collect more detailed personal data such as you address
information. For the same purpose, RE/MAX representative might collect your
personal information also during communication via telephone conversations, or
in other oral communication.
My
RE/MAX gives users the ability to create their own account on the RE/MAX
website and take advantage of advanced features such as saving favorite
listings or saving listing searches. Users can also connect to agents and
interact with them in a safe and secure environment allowing agents to go to
work and help find the property of your dreams or sell your current property.
For
full information regarding data collection while browsing this web site, please
see our Privacy Policy.
Who has access to your information?
Regardless
of which form you submit, you can rest assured your information will be sent to
a RE/MAX representative from appropriate RE/MAX real estate office, and no-one
else. Most of the time this individual is a RE/MAX associate who will follow up
on your interest in a listing. However for inquiries such as career
opportunities or franchise sales, your data will be sent to an office, regional
or international representative of RE/MAX.
How do we protect your personal data?
In
the RE/MAX world, your data can only be accessed by designated RE/MAX
representatives with a username and password. Outside of the RE/MAX world, your
personal data can only be accessed by staff of the company acting as the data
processor, GryphTech Inc, who is responsible for the development and
maintenance of the website as well as storing your data, or our appointed
accountants.
Your
personal data is stored on secure servers, the functioning of which is
compliant with European guidelines of data processing and protection.
Right to access your personal data
Under
applicable laws, you have the right to access your personal data that we store
in our systems. We provide you the ability to do so through the access
your personal data page.
Data Portability
You
also have the right to data portability, which means we need to give you the
ability to download your data from us in a common format should you need to
transfer it to another party.
Requesting
access to your personal from the access
your personal data page, you will receive your personal data in a secure
email. This provides extra flexibility in regards to data portability, since
you will be able to simply forward your data to another party or copy and paste
it into a file type of your choosing.
Right to be Forgotten
Applicable
laws also provide you the ability to have RE/MAX forget your personal data.
Once this process is completed, all your personal data that can be used to
directly or indirectly identify you will be made anonymous.
Example
Before: John Smith
After: NULL
To
exercise your right to be forgotten, click the Forget Me button in the email
generated when requesting access to your data on the access
your personal data page.
In
the case where you have established a business relationship with RE/MAX, in the
form of a transaction or by taking advantage of any RE/MAX services, RE/MAX
reserves the right to hold your personal data for a duration of time set out by
the local statute of limitation laws.
In
this case your right to be forgotten does not apply, however, you may wish to
end communication from RE/MAX (marketing emails, new properties on the market
etc). The stop communication button in the email will remove you from any
mailing list or marketing campaign.